Common questions. If your situation isn't here, start a chat and we'll help.
You get 100% back if we don't make every attempt in your service window. That's the trigger. We do not refund when we did make every attempt — including when service didn't complete because of facts you gave us (wrong address, wrong name, defendant moved without forwarding). We do not offer partial refunds. We do not offer Net-30 or any other deferred invoicing — every case is paid up-front via card.
A formal way of giving someone notice that a legal case has been filed involving them. The court requires proof that the other person was notified before your case can move forward. Mess this up and your case is dismissed.
Standard: 3–5 business days, up to 3 attempts. Rush: 24–48 hours. Same-day: filed to served same business day. The slower you go the cheaper it is, but if you have a hearing date set — pick rush or same-day. Missing a deadline means a continued hearing or case dismissal.
All 50 states and federal courts. Every county, every superior or district court. Flagship benches in California, Texas, Florida, New York, and Illinois — with statewide coverage everywhere else.
No. Servd isn't a law firm. We deliver papers and give you a signed proof of service. For legal questions, talk to a licensed attorney or your court's self-help center — Servd does not refer or recommend lawyers.
After three personal attempts with diligence documentation, most states allow sub-service (leaving the papers with another competent adult at the address) or, for evictions, posting + mailing. Servd handles the workflow and applies each state's specific rules automatically.
